Welcome to Green Us Garden! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium plants and gardening essentials. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old and reside in our service areas (excluding Asia and certain remote regions). By using our site, you confirm you meet these requirements.

1.2 Intellectual Property

All content on GreenUsGarden.com, including text, images, logos, and product descriptions, is our property or licensed to us and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Product Information

2.1 Plant Descriptions

We take great care in providing accurate descriptions of our:

  • Annual Bedding Plants
  • Fruit Trees (Apple, Pear, Dwarf varieties)
  • Flowering Plants (Begonias, Clematis, Dahlias)
  • Garden Tools (Chainsaws, Blowers, Shredders)
  • Bulbs (Crocus, Daffodil)
  • And other gardening essentials

While we strive for accuracy, slight variations may occur due to the natural characteristics of live plants.

2.2 Seasonal Availability

Some plants are seasonal. We’ll indicate availability on product pages and may offer pre-orders for upcoming seasons.

3. Ordering and Payment

3.1 Order Process

When you place an order, you’re making an offer to purchase which we may accept by processing your payment and shipping the items.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We never store your full payment details on our servers.

3.3 Pricing

All prices are in USD. While we check accuracy regularly, if we discover an error, we’ll contact you before processing your order.

4. Shipping Policy

4.1 Processing Time

We process orders within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email.

4.2 Shipping Options

We offer:

  • Standard Shipping ($12.95): Via DHL/FedEx, delivered in 10-15 business days
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days

Delivery times are estimates and may vary due to customs or location factors.

4.3 International Shipping

We ship to most international destinations except Asia and certain remote regions. Customers are responsible for any customs fees or import taxes.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items. To qualify:

  • Items must be unplanted and in original packaging when possible
  • Plants must show no signs of neglect
  • Proof of purchase is required

5.2 Non-Returnable Items

Due to their nature, these cannot be returned:

  • Flower Bulbs (Crocus, Daffodil)
  • Tubers (Begonia, Dahlia)
  • Planted items or those removed from packaging
  • Opened fertilizers

5.3 Return Process

Contact us at [email protected] within 15 days. We’ll provide return instructions. Ship to:

Green Us Garden Returns
4381 Edgewood Avenue
Fresno, CA 93704
United States

5.4 Refunds

Refunds are processed within 5-10 business days after we receive and inspect returns. Original shipping costs are non-refundable unless the return results from our error.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate delivery information. We’re not responsible for delays due to incorrect addresses.

6.2 Plant Care

Upon receipt, you’re responsible for proper plant care. We provide care instructions, but cannot guarantee plants’ survival after delivery.

6.3 Legal Compliance

You’re responsible for complying with local laws regarding plant importation and cultivation.

7. Limitations of Liability

Green Us Garden’s liability is limited to the purchase price of items. We’re not liable for:

  • Consequential damages from plant failure
  • Shipping delays beyond our control
  • Improper plant care after delivery
  • Local growing conditions affecting plant health

8. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

9. Contact Us

For questions about these Terms:

Email: [email protected]
Phone: +1 (559) 555-0143
Hours: Monday-Friday, 9am-5pm PST
Mail: 4381 Edgewood Avenue, Fresno, CA 93704

Thank you for choosing Green Us Garden. We’re committed to helping you create the garden of your dreams!

The Green Us Garden Team