Privacy Policy

Welcome to Green Us Garden (“we”, “our”, or “us”). We are committed to protecting your privacy while you shop for premium plants and gardening essentials. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greenusgarden.com.

1. Information We Collect

We collect information to provide better services to all our gardening enthusiasts:

• Personal Information: When you make purchases (such as Apple Trees or Dahlia Tubers), create an account, or contact us, we collect information including your name, email address, shipping address, payment details, and phone number.
• Transaction Information: Details about products you purchase (like Citrus Trees or Cottage Garden Plants), payment method, and delivery information.
• Technical Information: IP address, browser type, device information, and how you interact with our site (pages visited, items viewed).
• Communication Data: Records of your communications with our gardening specialists.

2. How We Use Your Information

Your information helps us cultivate the best shopping experience:

• Process orders for your Begonia Tubers, Blueberry Plants, and other gardening needs
• Provide customer support for your plant inquiries
• Improve our website and product offerings (like our Dwarf Fruit Trees collection)
• Send order confirmations and shipping notifications
• Prevent fraud and enhance security for all transactions
• Comply with legal obligations regarding plant exports and sales

3. Sharing of Information

We value your privacy as much as you value your garden’s privacy. We only share information when necessary:

• Service Providers: With trusted partners who assist with payment processing (PayPal, credit card processors), shipping (for delicate items like Clematis vines), and website operations.
• Legal Requirements: When required by law or to protect our rights (such as compliance with international plant export regulations).
• Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same care we package our fragile Daffodil Bulbs:

• All transactions are encrypted using SSL technology
• Payment details are processed through PCI-compliant services
• We implement appropriate technical and organizational measures to protect your data
• Data is stored on secure servers with limited access

While we strive to protect your information, no system is 100% secure. We recommend using strong passwords and protecting your login details.

5. Your Rights

As a valued gardener in our community, you have rights regarding your data:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request we limit how we use your data

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

Like fertilizer helps plants grow, cookies help our website function better:

• Essential Cookies: Necessary for basic functions like adding Annual Bedding Plants to your cart
• Performance Cookies: Help us improve our website (like seeing which Flower Bulbs are most popular)
• Functionality Cookies: Remember your preferences (like your location for shipping estimates)
• Advertising Cookies: Help us show relevant ads for products like our new Exotic Plants

You can manage cookie preferences through your browser settings. Disabling cookies may affect your shopping experience.

7. International Data Transfers

As we ship products globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

While we offer Children’s Flower Plants, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy as we grow, just like our Apple Trees & Pear Trees collection. Significant changes will be notified through our website or email.

Happy Gardening,
The Green Us Garden Team
Growing with you since 2005